Description of the Right of Withdrawal
You have the right to withdraw from this contract within 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired physical possession of the goods.
To exercise the right of withdrawal, you must notify us, Ulises Sotelo - La tienda del microcemento, with an address for these purposes at Calle Montseny 15, Hospitalet de Llobregat, Barcelona, Spain. Contact email: info@Latiendadelmicrocemento.com. Contact phone: 931273922, of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal mail, fax, or email). You may use the model withdrawal form below, but its use is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of this right before the withdrawal period has expired.
Consequences of Withdrawal
In the event of your withdrawal, we will reimburse all payments received from you, excluding delivery costs and any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method offered by us, without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods directly to us or to Ulises Sotelo - La tienda del microcemento, with an address for these purposes at Calle Montseny 15, Hospitalet de Llobregat, Barcelona, Spain. Contact email: info@Latiendadelmicrocemento.com. Contact phone: 931273922, without undue delay and in any event no later than 14 calendar days from the date on which you communicate your withdrawal from the contract to us. The deadline is met if you send back the goods before the period of 14 calendar days has expired. You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
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- Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to contracts that refer to:
- a) The supply of goods made to the consumer’s specifications or clearly personalized.
- b) The supply of goods that are liable to deteriorate or expire rapidly.
- c) The supply of sealed goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- d) The supply of sealed audio or video recordings or sealed software which were unsealed by the consumer and user after delivery.
Model Withdrawal Form
(Please complete and send this form only if you wish to withdraw from the contract)
- To the attention of Ulises Sotelo - La tienda del microcemento, with an address for these purposes at Calle Montseny 15, Hospitalet de Llobregat, Barcelona, Spain. Contact email: info@Latiendadelmicrocemento.com. Contact phone: 931273922:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods/provision of the following service (*)
- Ordered on/received on (*)
- Name of the consumer and user(s)
- Address of the consumer and user(s)
- Signature of the consumer and user(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.